Questions about the removalist website plan
21 straight answers on price, the build, running the site and leaving. If yours isn't here, ask it on the call.
Price and term
How much does the website plan cost?
A$249 a month plus a one-off A$499 setup fee, GST may apply. There is one plan and one price for every removal business.
Is there a lock-in contract?
There is a 12-month minimum term from the day your site goes live. After that the plan runs month to month, and either side can end it with notice before the next billing date.
Can I cancel in the first year?
You can end the plan by written notice, but the monthly fees for the rest of the minimum term remain payable, unless you end it because we seriously breached the terms and did not fix it within 14 days.
Is GST included in the price?
No. Prices are shown without GST because the plan is sold only to businesses. GST is added to invoices only if we are registered for GST at the time.
Do you offer discounts or deals?
No. The price is the same for everyone, all year. There are no introductory offers, waived fees or sale periods.
The build
How long does it take to build my site?
Your site is live within 14 days of us receiving your complete content. The clock starts when we have everything on the content checklist.
What do I need to send you?
Your logo, photos of your trucks and crew, the move types and areas you cover, any prices you want shown, your insurance and membership details, and access to your domain. The how it works page has the full checklist.
Do you write the words for my site?
No. You supply the facts and rough notes, and we lay them out into pages. Writing your content from scratch is not included.
Can I use my existing domain?
Yes. If you already own a domain, we connect the new site to it. If you need one, it is registered in your business name and you pay the registrar.
Will the site look like everyone else’s?
It uses your logo, your colours and your photos. The structure, like the quote form by move size and the area pages, is built for removalists, but the look follows your brand.
Can you design my logo?
No. Logo and brand design are not part of the plan. If you need a logo, have one made first and send us the files.
Once it is live
How do I get changes made?
Send a message saying what should change and where. Up to 5 content edits are included each month.
What if I need more than 5 edits in a month?
Tell us. Extra work, new sections or new features are quoted before we start, and nothing is charged without your agreement.
Where do quote requests go?
Straight to the email address you choose. Each month you also get a report of how many enquiries the website received.
Will my site rank on Google?
Nobody can promise that, and we don’t. The site is built so Google can read it properly: laid out for phones, with a page for each service and area. Rankings depend on things Google controls.
Do you run Google Ads or manage my Google Business Profile?
No. Paid advertising and ad spend are not included, and your Business Profile stays yours to manage. We make sure your site and profile match and link to each other.
Can I show my Google reviews on the site?
Yes. The site links to your Google reviews and can show selected reviews word for word with the customer’s permission. We never write, edit or invent reviews.
Ownership and leaving
Who owns my domain?
You do. It is registered in your business name. When you leave, we help you point it wherever you choose.
Who owns the content on my site?
Your business owns the words, photos, logos and prices it supplies. When the plan ends, we give you a copy on request.
Can I take the website with me if I leave?
You keep your domain and all your content. The design, templates and code are ours and stay with us, so another provider would rebuild the site using your content.
Is the plan for sole traders too?
Yes, as long as you are buying for a business. The plan is not sold to individuals for personal or household use.
More detail: pricing, how it works and the plan terms.
See whether the plan fits your removal business
Book a 20-minute call. We look at how you quote and where your jobs come from, then tell you straight whether the plan makes sense. No obligation, and nothing to prepare.
A$249 a month, A$499 setup, GST may apply. Full pricing