Websites for removals and storage companies
For removalists who store goods between moves, where the customer is buying two moves and everything in between, and needs to trust you with their belongings for weeks or months.
People between homes, renovating or downsizing
Storage customers have a gap: a sale that settles before the purchase, a renovation that runs long, a move overseas for a year, or a parent's home to clear. They are not buying a move. They are buying a problem solved from the first pickup to the final delivery.
They compare you with self-storage, so they have a rough idea of what storage costs. StoragePrices.au's national median for a medium unit, the size it says suits a one-bedroom apartment, is $210/mo3, and a large unit suited to a two-bedroom house is $370/mo3. Your site needs to explain what they get from you that a unit and a hired truck don't give them.
Their worries are about time and condition. What happens if the new home isn't ready on the day? How are items packed for months in storage? Can they get something out halfway through?
Consumer agencies prompt the delay question directly, telling people to ask about storage costs if moving day is delayed, and card surcharges1. The NSW Government adds that transit insurance can be extended to cover storage2 for a separate premium. A site that answers both saves a phone call and a worry.
What the site has to show
The whole journey on one page
Explain the sequence: pack and collect, inventory, into storage, access while stored, out of storage, deliver. Customers who see the full sequence understand what they are paying for and are less likely to compare you only on the storage rate.
Say how items are stored (containers, pallets or units), whether the facility is yours or a partner's, and how an inventory is kept.
Access rules
Whether customers can visit their goods, how much notice you need, and whether a part-retrieval costs extra.
Insurance while stored
What your cover includes during storage and what the customer should arrange, in plain words.
Sample page structure
How the pages of a site for this kind of mover would be organised. Yours follows the services you actually offer.
-
Home Moves and storage together, quote form that asks about both
-
House moves Your standard removals page
-
Storage How storage works with your moves
-
Short-term storage Between settlement dates, during renovations
-
Long-term storage Downsizing, overseas stints, deceased estates
-
How items are stored Containers or units, access, inventory
-
-
Insurance while in storage What is covered, and what the customer arranges
-
Get a quote Move plus storage form
Quote form fields
Move size
Bedrooms or an item list
Storage start and end
Known dates, or "until settlement"
Access needed
Whether they need to get at items while stored
Moves involved
Into storage only, or out again to a new address
Delivery address
If known, for the second move
Insurance
Whether they want storage cover quoted
Questions from removals and storage
Read next: How much a removalist website costs in Australia.
The plan itself is the same for every removal business: pricing, what's included.
I use a third-party storage facility. How should the site describe that?
Plainly. Say that you move goods into a storage facility you use, how they are packed and inventoried, and who the customer deals with if they need access. Don’t imply you own a facility if you don’t.
Should I show storage prices?
If your prices are stable, a starting price by container or unit size helps. If they vary by facility or length of stay, explain what affects the price and quote each job.
Can one quote form handle a move, storage and a second move?
Yes. The form asks whether storage is needed and, if so, shows the storage dates and delivery questions. The enquiry arrives as one job with two legs.
What do customers most need to know about storage insurance?
Whether their goods are covered while stored, and if not, what they should arrange. Transit cover can often be extended to storage for a separate premium, so point them to ask.
See whether the plan fits your removal business
Book a 20-minute call. We look at how you quote and where your jobs come from, then tell you straight whether the plan makes sense. No obligation, and nothing to prepare.
A$249 a month, A$499 setup, GST may apply. Full pricing